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A journey made up of stages. Each stage generates value.

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Phase 1: UNDERSTAND
Step 2: BUILD
Phase 3: EVOLVE

Copyright & Privacy Policy

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www.rhei.it

Copyright

© Rhei S.R.L. All rights reserved.

All information, data, ideas, layouts, drawings, diagrams and any combination thereof are the proprietary information of Rhei S.R.L. and may be protected by international copyright laws and other intellectual property rights.

The total or partial reproduction, as well as any other use of the information presented here — including layouts, drawings, and diagrams — is not permitted without the written consent of Rhei S.R.L.

Privacy Policy

This website collects certain personal data from its users.

Data Controller: Rhei S.R.L. — via Privata Decemviri 20 — 20137 Milan (MI) — Italy. VAT no. IT08874740965 — Owner's email address: info@rhei.it

Types of data collected

Among the personal data collected by this website are: first name, last name, email address, various types of profiling data relating to the contact's professional activity, and website usage data. Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific information notices displayed prior to the data collection. Personal data may be freely provided by the user or, in the case of usage data, collected automatically when using this website. Unless specified otherwise, all data requested by this website is mandatory. If the user refuses to provide it, this website may be unable to provide the service. Where this website indicates certain data as optional, users are free not to communicate such data, with no consequence on the availability or operability of the Service. Users who are uncertain about which data is mandatory are encouraged to contact the Owner. Any use of cookies — or of other tracking tools — by this website or by the owners of third-party services used by this website serves the purpose of providing the Service requested by the user, in addition to any other purposes described in this document and in the Cookie Policy, if available. The user assumes responsibility for the personal data of third parties obtained, published or shared through this website and warrants that they have the right to communicate or disseminate such data, releasing the Owner from any liability towards third parties.

Methods and place of processing the data collected

The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of personal data. Data processing is carried out using IT and/or telematic tools, with organizational methods and logics strictly related to the indicated purposes. In addition to the Owner, in some cases the data may be accessed by other parties involved in the organization of this website (administrative, sales, marketing, legal staff, system administrators) or by external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Legal basis of processing

The Owner processes personal data relating to the user if one of the following conditions applies:

  • the user has given consent for one or more specific purposes;
  • processing is necessary for the performance of a contract with the user and/or for the execution of pre-contractual measures;
  • processing is necessary to comply with a legal obligation to which the Owner is subject;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

It is, in any case, always possible to ask the Owner to clarify the specific legal basis of each processing operation, and in particular to specify whether the processing is based on law, on a contract, or is necessary to enter into a contract.

Place

The data is processed at the Owner's operating offices and in any other place where the parties involved in the processing are located. For further information, please contact the Owner. The user's personal data may be transferred to a country other than the user's own. To obtain further information about the place of processing, the user may refer to the section detailing the processing of personal data. The user has the right to obtain information regarding the legal basis for the transfer of data outside the European Union or to an international organization governed by public international law or made up of two or more countries, such as the UN, as well as the security measures taken by the Owner to safeguard the data. The user can verify whether any of the transfers described above take place by examining the section of this document on details about the processing of personal data, or by contacting the Owner using the contact details provided at the beginning of this document.

Retention period

Data is processed and stored for as long as required by the purposes for which it was collected. Personal data collected for purposes related to the performance of a contract between the Owner and the user shall be retained until performance of the contract is complete. Personal data collected for purposes attributable to the legitimate interest of the Owner shall be retained until said interest has been satisfied. The user can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner. Where processing is based on the user's consent, the Owner may retain personal data longer until said consent is withdrawn. In addition, the Owner may be obliged to retain personal data for a longer period in compliance with a legal obligation or by order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, upon the expiration of this term, the right of access, deletion, rectification and the right to data portability can no longer be exercised.

Purposes of processing the data collected

The user's data is collected to allow the Owner to provide the Service, comply with legal obligations, respond to enforcement requests or actions, protect its rights and interests (or those of its users or third parties), detect any malicious or fraudulent activity, as well as for the following purposes: Registration and authentication, Statistics, User database management, Address management and sending of email messages, Interaction with social networks and external platforms, Managing support and contact requests, Remarketing and behavioral targeting, Heat mapping and session recording, and Interaction with online survey platforms. To obtain detailed information about the processing purposes and the personal data processed for each purpose, the user can refer to the “Details on the processing of personal data” section.

Details on the processing of personal data

Personal data is collected for the following purposes and using the following services:

User database management

This type of service allows the Owner to build user profiles starting from an email address, the name, or any other information that the user provides to this website, as well as to track user activities through analytics features. This personal data may also be cross-referenced with publicly available information about the user (such as social network profiles) and used to build private profiles that the Owner can view and use for the improvement of this website. Some of these services may also allow the scheduled sending of messages to the user, such as emails based on specific actions performed on this website.

HubSpot CRM and Lead Mgmt. (HubSpot, Inc.)

HubSpot CRM is a user database management service provided by HubSpot, Inc. — Personal data processed: email; phone number; various types of data as specified in the service's privacy policy — Place of processing: EU

Managing support and contact requests

This type of service allows this website to manage support and contact requests received via email or other means, such as the contact form. The personal data processed depends on the information provided by the user in the messages and the means used for the communication.

Address management and sending of email messages

This type of service makes it possible to manage a database of email contacts, telephone contacts or any other type of contact used to communicate with the user.

These services may also allow the collection of data concerning the date and time of message viewing by the user, as well as the user's interaction with them, such as information about the clicks on links inserted in the messages.

HubSpot Email (HubSpot, Inc.)

HubSpot Email is an address management and email-sending service provided by HubSpot, Inc. — Personal data processed: usage data; email — Place of processing: EU

Interaction with social networks and external platforms

This type of service allows interactions with social networks, or other external platforms, directly from the pages of this website. The interactions and information acquired by this website are in any case subject to the user's privacy settings relating to each social network. This type of service may still collect traffic data for the pages where the service is installed, even when users do not use it.

It is recommended to log out of the respective services to ensure that the data processed on this website is not reconnected to the user's profile.

Remarketing Google Ads (Google Inc.)

Remarketing Google Ads is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location from which this website is used, which connects the activity of this website with the Google Ads advertising network and the DoubleClick cookie. Users can opt out of the use of Google's cookies for ad personalization by visiting Google's Ads Settings — Personal data processed: cookies; usage data — Place of processing: USA

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the personal data collected to track and examine the use of this website, compile reports and share them with other services developed by Google.

Google may use the personal data to contextualize and personalize the ads of its own advertising network — Personal data processed: cookies; usage data — Place of processing: USA

User rights

Users may exercise certain rights regarding the data processed by the Owner.

In particular, the user has the right to:

  • withdraw consent at any time. The user may withdraw consent previously given to the processing of their personal data.
  • object to the processing of their data. The user can object to the processing of their data when it takes place on a legal basis other than consent. Further details on the right to object are indicated in the section below.
  • access their data. The user has the right to obtain information about the data processed by the Owner, about certain aspects of the processing, and to receive a copy of the data processed.
  • verify and seek rectification. The user can verify the accuracy of their data and ask for it to be updated or corrected.
  • restrict the processing of their data. When certain conditions are met, the user may request the restriction of processing of their data. In this case, the Owner will not process the data for any purpose other than its storage.
  • have their personal data deleted or otherwise removed. When certain conditions are met, the user may request the deletion of their data by the Owner.
  • receive their data or have it transferred to another controller. The user has the right to receive their data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller. This provision is applicable where data is processed by automated means and the processing is based on the user's consent, on a contract to which the user is party, or on pre-contractual measures.
  • lodge a complaint. The user may lodge a complaint with the competent data protection supervisory authority or seek redress in court.
  • Details about the right to object.
  • Where personal data is processed in the public interest, in the exercise of official authority vested in the Owner, or to pursue a legitimate interest of the Owner, users may object to such processing for reasons connected to their particular situation.

Users are informed that, where their data is processed for direct marketing purposes, they may object to such processing without providing any justification. To find out whether the Owner processes data for direct marketing purposes, users may refer to the relevant sections of this document.

How to exercise the rights

To exercise their rights, users may direct a request to the Owner's contact details indicated in this document. Requests are submitted free of charge and processed by the Owner as soon as possible, and in any case within one month.

Cookie Policy

This website makes use of cookies and other Identifiers. To learn more, the user can consult the cookie policy.

Further information on the processing

Defense in court

The user's personal data may be used by the Owner in court or in the stages preparatory to its possible establishment for the defense against any abuse of this website or related Services by the user. The user declares to be aware that the Owner may be required to disclose the data by order of public authorities.

Specific notices

At the user's request, in addition to the information contained in this privacy policy, this website may provide additional and contextual information concerning specific Services, or the collection and processing of personal data.

System logs and maintenance

For operation and maintenance purposes, this website and any third-party services it uses may collect system logs — that is, files that record interactions and that may also contain personal data such as the user's IP address.

Information not contained in this policy

Further information in relation to the processing of personal data may be requested at any time from the Data Controller using the contact details provided.

This website does not support “Do Not Track” requests.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying users on this page and, if possible, on this website, as well as — where technically and legally feasible — by sending a notice to users through one of the contact details available. Please therefore check this page often, referring to the date of the last modification indicated at the bottom. Should the changes affect processing operations whose legal basis is consent, the Owner will collect the user's consent again, if necessary.

Legal references

This privacy policy is drawn up on the basis of multiple legislative frameworks, including Articles 13 and 14 of Regulation (EU) 2016/679.

Last update: 15 July 2020