HOW WE WORK A path built in stages.
Every stage delivers value.
We design modular paths with clear outputs and a defined investment at every step.
Your team can stop after the first steps and continue independently, or turn Rhei into a long-term path partner.
Understand before you build.
Build before you evolve.
Every organization has its own complexity. We use no templates. We apply no off-the-shelf solutions. We start where your team is: your systems, your processes, your data.
That is why the first step is always an assessment. Low cost, high value — and useful regardless of what comes next.
Five steps. Predictable investment and timeline at every stage.
1. WE TALK
A conversation to see if we can help your team and identify the right starting point
2. WE UNDERSTAND
Assessment with a snapshot of the current state and a concrete action plan. The document holds value regardless of any next step
3. WE BUILD
We start from CRM and engagement, then move into integration, profiling and AI agents with human supervision. Training and adoption included
4. WE EVOLVE
Ongoing Management for CRM, Integrations and Data, Evolution Sprints. AI agent autonomy grows as the KPIs prove out
5. WE EXPAND
New departments, new markets, new use cases. The value already built multiplies
The services we unify and orchestrate at every stage of the path.
UNDERSTAND
2 to 8 weeks
Your team either has no structured CRM or runs an underused one. We analyze processes, requirements and fit with the leading platforms.
Output: a Go/No-Go recommendation with licensing plan, architecture and timeline.
Your team already runs a CRM, but the systems do not talk to each other. We map the data ecosystem and identify gaps and duplications.
Output: a 12–24 month roadmap with business case and estimated ROI for every initiative.
Your team already runs a platform in production. We measure whether it works for your organization: configuration, performance, real adoption.
Output: a scorecard by area with quick wins and an optimization plan.
BUILD
Months, not years
Marketing, sales and customer service on a single platform.
We do not hand over a configured platform — we hand over a team that uses it.
The golden record (a single source of truth on every customer) that brings together data from every system.
Intelligent deduplication, two-way synchronization, measurable data quality.
SAP connected to the front office with no ABAP development.
Orders, customers and contracts synchronized in real time, without touching the SAP database.
Your database is enriched automatically from more than 100 external sources. Profiling, intent signals, segmentation based on real data.
The database updates itself, every day.
AI agents make decisions on real CRM and ERP data. They start with full human supervision (human-in-the-loop, HITL).
Autonomy expands only once the KPIs are met.
A multi-market, multi-language catalog fed by your core business systems.
Marketing stays in control of content; IT stays in control of the integrations.
EVOLVE
Monthly subscription
A dedicated senior team that evolves the platform month after month.
Workflows, campaigns, ongoing training, monthly adoption report.
Proactive monitoring of Boomi integrations and custom APIs.
Golden record data quality, AI agent tuning, continuous compliance oversight.
Focused interventions, 2 to 4 weeks, one single objective.
A new integration, a new AI agent, a new report.
Two real-world scenarios. Yours will look like one of these.
CRM & Engagement Readiness
Engagement Platform
Systems Connection + Unified Customer View
Ongoing CRM and Integrations Management
| Dimension | 5–10 systems, 100–500 employees |
| Year 1 | €100K–150K |
| In 3 years | €200K–4000K |
| Subscription: | from €4K/month |
Full assessment (Complexity Map + Readiness)
Engagement Platform (full suite)
Unified Customer View, multi-ERP
B2B Intelligence (setup + first cycle)
Intelligent Automation (2 HITL cycles)
Ongoing Management for CRM and Integrations, Evolution Sprints
| Dimension | 10–20 systems · 500–2,000 employees |
| Year 1 | €150K–350K |
| In 3 years | €400K–800K |
| Subscription: | from €10K/month |
What your team can expect. Every time.
GDPR compliance, audit trail, data lineage and AI Act readiness are part of every project. Not an extra cost, not an option. It is how we work.Every stage has a price defined before it starts. No surprise extras. No budget that grows with complexity discovered along the way.
The team you meet during evaluation is the team that works with your organization. No rotation. No hidden juniors. Continuity of relationship from start to finish.
Every stage delivers independent value. Your team can stop after the first assessment and take the output anywhere else. Nobody ever does — but the option stays open.
Training, change management and adoption measurement are not extras. They are how we deliver. A system nobody uses delivers no value.