How does RHEI approach Customer 360 & RevOps?

As a consulting and technology partner, RHEI designs API-first, composable ecosystems where CRM, marketing automation, and customer service operate in synergy. We implement a Revenue Operations Center to unify processes, workflows, and real-time metrics with measurable quick wins.

Which technologies power the solution?

Composable, scalable, API-first architectures centered on HubSpot for CRM, marketing automation, and customer activation—unifying workflows, emails, lead scoring, and campaigns to accelerate time-to-value in complex digital ecosystems.

Capabilities & Approach
Technology Enablement

Customer 360 & RevOps

Composable Commerce & Omnichannel CX

Marketing & Content Orchestration

Digital Experience & Personalization

Data & Governance

Hyper-Automation & Adaptive Intelligence

HubSpot

Shopware

Commercetools

Customer 360 & RevOps

Q: Why does customer data misalignment block business growth?

Operational silos across marketing, sales, and service prevent a unified view of the customer journey, causing inefficiencies, missed opportunities, and weak forecasting. An integrated, predictive, customer-centric operating model restores consistency and growth.

Q: What business challenges does this capability solve?

1) Disconnected teams and fragmented pipelines. 2) Opaque revenue cycle from lead to invoice. 3) Inefficient customer acquisition (high CAC, low conversion). 4) Poor cross-department synchronization across sales, inventory, and finance. 5) Duplicated and inconsistent data—solved with a single source of truth. 6) Standard software not enough—addressed with custom solutions for critical, business-specific processes.

AI-driven, privacy-ready, growth-focused

We unify data, processes, and technologies to align marketing, sales, and customer success within a predictive, privacy-compliant, and growth-oriented ecosystem. Every stage of the revenue cycle becomes measurable and optimizable.

Turn disconnected silos into a unified revenue engine. Contact us
today

Why does customer data misalignment block business growth?

Organizations face a critical challenge: fragmented customer data scattered across marketing, sales, and service functions. Operational silos prevent a unified view of the customer journey, causing inefficiencies, missed opportunities, and limited forecasting accuracy. When teams operate without alignment, customer experiences become inconsistent — and business relationships lose long-term value. To stay competitive in increasingly data-driven and complex markets, companies must adopt an integrated, predictive, and customer-centric operating model.

Our approach: strategic consulting and technology integration to drive customer success

Rhei acts as a consulting and technology partner, guiding companies in the design of advanced digital ecosystems where CRM, marketing automation, and customer service work in full synergy.
Through scalable, API-first architectures, we connect systems and processes with a balance of strategic vision and execution excellence.
We design and implement a Revenue Operations Center that unifies processes, workflows, and metrics in real time — improving visibility, operational efficiency, and cross-team collaboration. Our methodology starts with a deep assessment, continues with co-design of cross-functional processes, and evolves through progressive implementation focused on measurable quick wins.

The result is an integrated and consistent operating ecosystem where every customer interaction becomes an opportunity to create value across the entire journey.

Ready to build an operational ecosystem that connects marketing, sales, and service through shared data and measurable workflows? Let’s talk

BUSINESS CHALLENGES SOLVED

From operational misalignment to scalable, integrated growth

Team scollegati su pipeline frammentate_col

Disconnected teams and fragmented pipelines: we align marketing, sales, and support on a single shared and traceable pipeline.

Dare visibilità end-to-end sul ciclo di ricavo

Opaque revenue cycle: we deliver end-to-end visibility, from lead to invoice, by integrating data and processes.

Ridurre il Customer Acquisition Cost_card

Inefficient customer acquisition: we automate nurturing and activation to reduce CAC and improve conversion rates.

Migliorare la visibilità inter-dipartimentale_card

Departments that don’t communicate: we enable real-time synchronization across sales, inventory, and finance.

Duplicated and inconsistent data: we build a single source of truth for master and transactional data.

Supportare aziende in transizione da piattaforme legacy verso ecosistemi agili e integrati (1)

Rigid and disconnected legacy systems: we guide the transition toward modern, agile, and fully integrable ecosystems.

Sviluppare applicazioni customizzate (1)

Standard software not enough: we develop custom solutions to enable critical, business-specific processes.

Have you recognized one or more of these challenges? Let’s talk — and turn them into growth opportunities.

TECHNOLOGIES

A modular ecosystem designed for vision, automation, and performance

At RHEI, we adopt composable, scalable, and API-first architectures, ensuring flexibility, native integration, and fast time-to-value, even within complex digital ecosystems.

HubSpot: the core of marketing automation and customer activation.

A central CRM that orchestrates marketing, sales, and customer success — unifying workflows, emails, lead scoring, and campaigns.

Find out more

Ready to build your Customer 360 & RevOps system?

Fill out the form and let’s talk. The RHEI team is ready to help you design a tailored strategy for your business.

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